Kahala Beach Condominiums Frequently Asked Questions
All apartments are individually owned and managed; please refer any questions regarding individual apartments to the respective owners or agents.
GENERAL INFORMATION
Where is the Kahala Beach?
The Kahala Beach is located at 4999 Kahala Avenue in Kahala. This area is located in east Oahu. Our property is fronting the ocean.
How do I contact you?
If you are an owner or have a question pertaining to the Association of Apartment Owners or the common elements, you can email us at KahalaBeach@hawaiiantel.net or call our Management Office at (808) 732-5233. You can also send regular mail to us at: Kahala Beach, 4999 Kahala Avenue Ste., 120, Honolulu, HI 96816. You can contact our Security 24-hours a day at (808) 739-6085.
Who do I contact to rent or purchase a Kahala Beach apartment?
Please contact a local realtor or check the local media for information on available units.
Do you allow short-term rentals?
No. The minimum rental period at the Kahala Beach is 31 days.
How do I get my building security keys?
Owners and their registered agents may obtain a key at the management office during regular business hours. Written authorization from the owner or their registered agent is required to obtain additional security keys. A refundable $100.00 security deposit is required.
Do you allow pets?
NO PETS ARE ALLOWED AT THE KAHALA BEACH.
How do I get my mail?
Mail boxes are located in the front of Buildings 2 and 3. The USPS uses your apartment number and street address to deliver mail to the appropriate mail box. See security to pick up packages.
What amenities are available and what are their hours?
Our swimming recreation area is open from 7:00 a.m. until 7:00 p.m. The exercise room is available for use between the hours of 7:00 a.m. until 7:00 p.m., and the library is open from 7:00 a.m. until 9:00 p.m. daily.
Does Kahala Beach accept deliveries on your behalf?
Kahala Beach personnel cannot accept deliveries of mail or personal property on behalf of any occupant. You will need to make alternate arrangements if you cannot be at home when the delivery will be attempted.
Do you have a lost and found policy?
Yes. Please inquire with Security to see if your article has been found.
Does the building have cable television?
Yes. Basic cable television service is provided to each unit through Hawaiian Tel. For problems with your cable service you should call Hawaiian Tel at 643-4411.
Do I need a land line telephone service for my enterphone to work?
No you do not. We can program any local phone into the system including local cell phone numbers. Press 6 to admit guests.
How do I get rid of my old furniture and other bulky items?
You must arrange to have bulky objects like furniture and major appliances taken to a private landfill. There is no place on Kahala Beach property for bulky items to be left pending pick up.
How do I request for the Elevators to be padded?
Moving items in the elevator 1s from 8:00 a.m. to 4:00 p.m., Monday through Friday. The Manager and/or Security must be notified 24 hours prior to the move to allow the elevator to be properly padded. All household effects must be taken to and from the elevators through the garage entrances.
Is storage space available on the premises?
Please contact your owner or agent.
Is guest parking available?
Yes, there are 26 guest parking stalls available on a first-come, first-serve basis. All vehicles parking in guest parking must register with Security when you enter the property. There is a maximum 12-hour limit in our guest parking areas. Residents of Kahala Beach are not allowed to park in the guest parking areas. Overnight parking is not permitted unless approved by management in advance.
PROBLEMS/EMERGENCIES
What do I do about water leaking into my unit?
Pease contact Management and/or Security to report a water leak. Most water leaks are caused by something happening in an individual unit, such as a toilet overflowing or a valve failing. It is a good practice to maintain your apartment's plumbing including your water heater. At Kahala beach ruptured water heaters account for the majority of our water leaks. Individuals should check with their insurance agents to assure that they have proper coverage.
How do I shut off water to my unit?
Water can be shutoff at individual fixtures. The original construction did not include individual unit master valves. Some units have been retrofitted with their individual shutoff valves. Typically, these valves are located in or above the water heater closet.

 
 

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